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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anna Beck

January 29, 2026

5  out of  5
rating by Anna Beck
"Jessica is the absolute best. She helped me get set up with life insurance. I am glad to have someone local so if anything were to happen I know my family is taken care of."
We responded:
"Thanks so much for the fantastic rating, Anna! We are so glad you had a positive experience with us here on State Farm Agent Jessica Romero’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Jairo Alvarado

January 23, 2026

5  out of  5
rating by Jairo Alvarado
"I wanted insurance ID-card to be e-mail and Holly answered fast the phone. Did everything efficiently and professionally. Many of their services are over the phone or online for someone who is busy like me and can't go to their office. It is very convenient and time saving. I recommend Jessica Romero State Farm Agency because everyone will treat you great."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jessica Romero’s Team! We deeply appreciate your kind words here in Albuquerque . "
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Nicky

January 16, 2026

5  out of  5
rating by Nicky
"I got some information from Nicole- She made sure I understood and she connected me with the right person. Thanks so much!"
We responded:
"Nicky, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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anthony perea

January 16, 2026

5  out of  5
rating by anthony perea
"Nicole provided great info and numbers for my policies so I can compare pricing. Her knowledge was great and I’ll be contacting her again soon to look at my options."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Albuquerque to know that you had such a wonderful experience with us here on State Farm Agent Jessica Romero’s Team. Thank you so much for the 5-stars, anthony! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jessica Romero’s Team anytime. "
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Laura Martin

January 16, 2026

5  out of  5
rating by Laura Martin
"Holly Kruger was an amazing help! She was knowledgeable, thorough, and timely. I would highly recommend her if you’re looking for an agent!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Albuquerque to know that you had such a wonderful experience with us here on State Farm Agent Jessica Romero’s Team. Thank you so much for the 5-stars, Laura! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jessica Romero’s Team anytime. "
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Cindy Sanchez-Gutierrez

January 15, 2026

5  out of  5
rating by Cindy Sanchez-Gutierrez
"Nicole was very helpful. 😊"
We responded:
"Cindy, thank you for your wonderful review of State Farm Agent Jessica Romero’s Team! Cindy, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jessica Romero’s Team! "
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Crystal Avila

January 14, 2026

5  out of  5
rating by Crystal Avila
"Nicole was very helpful and kind while she helped me with some concerns. I will be getting in touch soon."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Albuquerque to know that you had such a wonderful experience with us here on State Farm Agent Jessica Romero’s Team. Thank you so much for the 5-stars, Crystal! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jessica Romero’s Team anytime. "
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Virginia Barreras Ortiz

January 14, 2026

5  out of  5
rating by Virginia Barreras Ortiz
"Nicole helped me get insurance and answer all my questions she's a grate worker"
We responded:
"Thanks so much for the amazing review, Virginia! We really appreciate your support here in Albuquerque . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jessica Romero’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Albuquerque . "
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Kathleen Walker

January 13, 2026

5  out of  5
rating by Kathleen Walker
"We have been customers for many years. Our young Son started driving recently. Jessica and her staff are great. They are willing to guide us to get the insurance plan that will work best for our family. They are happy to answer our questions."
We responded:
"Thanks so much for being with us all these years! We’re really glad Jessica and the team have been able to help you find the right insurance for your family, especially with your son starting to drive. If you ever have any questions, just give us a shout — we’re always happy to help!"
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Jordan M

January 10, 2026

5  out of  5
rating by Jordan M
"Fantastic experience from start to finish! I have life insurance through this office and couldn’t be happier. Huge thanks to Jessica Romero and Kathy McDonald for their excellent help!"
We responded:
"Thank you Jordan so much for your wonderful feedback! We're thrilled to hear about your fantastic experience with us and Kathy McDonald was able to provide excellent support. We truly appreciate your trust in us for your life insurance needs and look forward to continuing to serve you!"
Profile photo of Holly Harmon

Holly Harmon

January 10, 2026

5  out of  5
rating by Holly Harmon
"Jessica and her office team are always willing to help me! I wouldn’t go anywhere else for my insurance needs!"
We responded:
"Thank you for your kind words! We're so glad to hear that Jessica and our team have been consistently helpful to you. It means a lot to us that you trust us with all your insurance needs—from life to property, vehicle, and general liability insurance. We're always here to support you!"
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Termain Tsipai

January 9, 2026

5  out of  5
rating by Termain Tsipai
"I’ve been with State Farm for quite a while and they treat me really good"
We responded:
"Thank you, Termain, for the great review and for your continued trust in us! We really appreciate you! "
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Jackie Lawson

January 9, 2026

5  out of  5
rating by Jackie Lawson
"I have been working with Kathy Mcdonald for 15-20 years now. Jessica is a wonderful person . These 2 ladies have worked for me and I love the service"
We responded:
"Thank you, Jackie, for your great review and for letting us serve you! "
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Dannette Chavez

January 9, 2026

5  out of  5
rating by Dannette Chavez
"Nicole is amazing she’s so helpful and nice!"
We responded:
"Thank you for your kind words! We're delighted to hear that Nicole provided you with such helpful and friendly service. We'll be sure to share your compliments with her!"
Profile photo of Kyle Kruger

Kyle Kruger

January 9, 2026

5  out of  5
rating by Kyle Kruger
"I had the pleasure working with Holly and she did a great job informing me of main differences between certain coverages. Jessica also a great job getting her team established and becoming elite in the field with expertise."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Holly provided you with clear and helpful information about your coverage options. Jessica and the team truly appreciate your recognition as well. We’re committed to delivering expert service and are glad it made a positive impact. If you ever need anything else, don’t hesitate to reach out!"
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Harmony De La Rosa

January 9, 2026

5  out of  5
rating by Harmony De La Rosa
"Holly was extremely helpful and saved me almost $500 on my car insurance for the same coverage. She made the process so easy to switch my insurance and is knowledgeable and quick to respond to any questions I have had. Highly recommend!"
We responded:
"Thank you for your wonderful review! We're so glad Holly could help you save nearly $500 on your car insurance while keeping the same coverage. Making the switch easy and answering your questions promptly is exactly what we strive for. We truly appreciate your recommendation and are here anytime you need assistance!"
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pedro aguilera

January 9, 2026

5  out of  5
rating by pedro aguilera
"I came in looking for better and affordable insurance, Holly offered great costumer service and was able to answer all my questions, and lead me in the right path for my insurance at a great price and better coverage. Thank you."
We responded:
"Thank you, Pedro, for trusting us with your car and life insurance. I really appreciate you and thank you for the great review! "
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Jackster 782

December 29, 2025

5  out of  5
rating by Jackster 782
"Signed up for a new policy with State Farm and Jessica Romero made this process very easy and clear to understand. In just 20 min I had a new policy with a new company on a new car."
We responded:
"Thank you for the great review and for trusting us with your new car! We are always happy to help great customers like you!"
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Jocelyn Peynetsa

December 2, 2025

5  out of  5
rating by Jocelyn Peynetsa
"Excellent customer service from Kathy. She was very professional and courteous. I appreciated the service she provided. Very awesome!"
We responded:
"Thank you, Jocelyn, for the great review and for trusting us with your insurance! We appreciate and value great customers like you! "
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gavin howell

November 8, 2025

5  out of  5
rating by gavin howell
"Very helpful"
We responded:
"Thank you, Gavin, for the great review and for trusting us with your insurance needs!"
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Melissa Ortega

July 30, 2025

5  out of  5
rating by Melissa Ortega
"Yessica and Jessica offer great customer service! Yesi took the time to make sure I understood my policy and coverage. She was very thorough when it came to explaining the different options they offered. I highly recommend working with this great team!"
We responded:
"Thank you, Melissa, for your great review and for trusting us with your insurance needs! "
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Gootloops

July 4, 2025

5  out of  5
rating by Gootloops
"We've used Jessica and family for many years. We continue to be satisfied. They are very friendly and helpful."
We responded:
"Thank you so much for the great review! We appreciate your business!"
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Lucas Gutierrez

July 4, 2025

5  out of  5
rating by Lucas Gutierrez
"My agents are very helpful."
We responded:
"Thank you so much for the great review! We appreciate your business!"
Profile photo of Daniel Hernandez

Daniel Hernandez

July 4, 2025

5  out of  5
rating by Daniel Hernandez
"Got a quote for my house and auto they explain everything and always call you back. The girl that answers the phone Nicole went above and beyond to make sure got the answers I needed and understand. Great customer service.."
We responded:
"Thank you, Daniel, for the great review! We are very happy to have Nicole as part of our team! "
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Bridgett Greenleaf

July 3, 2025

5  out of  5
rating by Bridgett Greenleaf
"I have been with State farm for over 44 years now Kathy McDonald has been helping me with all My car policies and our house over the last 15 years she is very professional and knows what she's doing she is Johnny on the spot to help me with whatever I need she's the best, Bridgett G"
We responded:
"Thank you so much, Bridgett, for your kind words and loyalty over the past 44 years! We're thrilled to hear that Kathy McDonald has provided you with such outstanding service for the last 15 years. It's wonderful to know she’s been prompt, professional, and knowledgeable in handling your car and home policies. We truly appreciate your trust in State Farm and Kathy – she’s lucky to have such a great client like you! If you ever need anything else, we’re always here to help. "