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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brendan Burdock

August 10, 2026

5  out of  5
rating by Brendan Burdock
"I've been really happy working with Jessica and her team at State Farm. They're always available whenever I have questions, and they've made managing my multiple insurance policies simple and stress free. Getting details or answers from them is quick and easy, and I always feel like I'm in good hands. Highly recommend Jessica and her team if you're looking for an agent who's responsive and genuinely helpful. Like a good neighbor, State Farm is there :)"
We responded:
"Brendan, thank you so much for the kind words. We’re glad Jessica and the team have been able to stay responsive, answer questions quickly, and make managing your multiple policies simple and stress-free. We really appreciate the recommendation and are grateful to have you with us."
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Richard Keller

August 5, 2026

5  out of  5
rating by Richard Keller
"Jessica and her team are outstanding! Holly has been very patient and knowledgeable with our many questions. I can't believe the amount we will be saving with our new auto policy and have piece of mind with a very affordable new life insurance policy as well. I would highly recommend this group."
We responded:
"Richard, thank you for the wonderful review! We’re glad Holly was patient and knowledgeable in answering all your questions, and it means a lot to hear you’re saving on your new auto policy while also getting peace of mind with an affordable life insurance policy. We truly appreciate the recommendation."
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Patricia Horneffer

July 30, 2026

5  out of  5
rating by Patricia Horneffer
"I have been with State Farm for over 30 years and have always been quite pleased with the level of service. In particular, Kathy McDonald with the Albuquerque Jessica Romero office, has provided exceptional service with her expedient follow thru, knowledge expertise and guidance .."
We responded:
"Patricia, thank you so much for your loyalty over the past 30 years and for sharing this kind feedback. We’re glad you’ve consistently been pleased with our service, and we really appreciate you recognizing Kathy for her quick follow-through, expertise, and guidance."
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Markus Romero

July 28, 2026

5  out of  5
rating by Markus Romero
"Well, I cannot say enough about Jessica Romero. She’s been awesome as my insurance agent years ago I started with just auto insurance. Her team have always made sure I have the perfect coverage and also always advise me of the pros and cons and always make sure I feel comfortable with my choice. As I got older, bought a home I guess you can say grew up a little bit lol, Jessica sat with me and really explained and guided me through the next phase of insurance that someone my age should start planning for and also advise. I should’ve done it longer but did show me the benefits and helped me get the right policies for my Home and life insurance, and all the true benefits that you would’ve never thought of, you cannot go wrong when you work with Jessica Romero and her team! They truly don’t push anything on you to make you feel comfortable and all your decisions which helps you realize they’re just helping you make better life choices for you and your family. I guess they’re being a good neighbaaah!"
We responded:
"Thank you, Markus, for trusting us with all of your insurance needs! We love and appreciate customers like yourself. "
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SHS Boys Booster

July 28, 2026

5  out of  5
rating by SHS Boys Booster
"Jessica and her team are very responsive. They provide great information on the insurance options for their costumers. The team also supports the community in many ways from clothing bank collection to high school sports. Highly recommend them to anyone looking for insurance."
We responded:
"Thank you for the 5-star review, SHS! We’re proud to serve the Albuquerque community and truly appreciate your support. "
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Rose Dolinski

July 27, 2026

5  out of  5
rating by Rose Dolinski
"I HAVE BEEN WITH STATE FARM FOR LESS THAN TWO YEARS AND I MUST SAY, THAT EVERYTIME I CALL THEM WITH A NEED OR CONCERN THEY'RE ALWAYS READY TO HELP AND IN A VERY QUICK WAY! NICOLE HERNANDEZ HAS BEEN A DOLL!!!"
We responded:
"Hi Rose, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Jessica Romero’s team.  Please reach out to us if any questions come up!  - Jessica Romero’s Insurance Team "
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Sean Kassebaum

July 23, 2026

5  out of  5
rating by Sean Kassebaum
"Jessica Romero knows her way around insurance. She is warm and very open. She will find you the best deals for your money! Bar none!!"
We responded:
"Sean, thank you for the amazing review! Our Albuquerque insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Jessica Romero, your State Farm Agent "
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Dalia Gonzalez

July 23, 2026

5  out of  5
rating by Dalia Gonzalez
"Gracias jessica Romero por el buen servicio y la informacion de la azeguranza buenos precios pero sobretodo el gran servicio al cliente lo agradesco mucho y 100 % recomendados"
We responded:
"Thanks so much for the amazing review, Dalia! We really appreciate your support here in Albuquerque. Just reach out anytime if you need us - we’re here for you. "
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Gladys Papadopoulos

July 22, 2026

5  out of  5
rating by Gladys Papadopoulos
"Thank you for your service. Nicole helped me to expedite my transition today. She was knowledgeable and polite which it made me feel appreciated."
We responded:
"Thank you so much for the 5-star rating, Gladys! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Jessica Romero "
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Joanna Rushing

July 20, 2026

5  out of  5
rating by Joanna Rushing
"The whole team at Jessica Romero State Farm is outstanding. They are friendly, knowledgeable, prompt, and treat you like you're a real person, not just a customer. Highly reccomend!"
We responded:
"Joanna, thank you so much for the kind words. We’re glad our team could be friendly, knowledgeable, and quick to help while treating you like a person, not just a policy number. We truly appreciate the recommendation!"
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Mike Duran

July 17, 2026

5  out of  5
rating by Mike Duran
"I give 5 stars to Jessica Romero’s State Farm Insurance agency because of the prompt and professional service we receive. Her staff is always friendly, professional, and goes out of their way to make sure you’re taken care of with policy needs. They return calls and the follow up is stellar. I definitely recommend her agency to anyone. Thank you Jessica and staff."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Bruce Walkowski

July 9, 2026

5  out of  5
rating by Bruce Walkowski
"The team is very responsive and helpful. Enjoy working with them."
We responded:
"Bruce, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jessica Romero’s Team—we are always here to help!"
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Maggie Adi

July 6, 2026

5  out of  5
rating by Maggie Adi
"Jessica is the absolute best. She helps me with all my personal and investment properties. She's amazing to work with!"
We responded:
"Maggie, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jessica Romero’s Team here in our Albuquerque office. "
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Jordan Hernandez

June 29, 2026

5  out of  5
rating by Jordan Hernandez
"I have been working with Holly and she is amazing! She is always here to help me with anything I need! Highly recommend!"
We responded:
"Thank you so much for the 5-star rating, Jordan! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Robert Montano

June 25, 2026

5  out of  5
rating by Robert Montano
"1 call resolution :)"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jessica Romero’s Team. "
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Lisa Witt

June 16, 2026

5  out of  5
rating by Lisa Witt
"I highly recommend State Farm/Jessica Romero for your home, auto and personal liability insurance. My husband and I have had insurance with State Farm for over 15 years. Kathy McDonald, in particular, is always available to quickly answer my insurance questions. State Farm offers a number of value-added services such as Safe Driver discounts and Ting home electrical monitoring. The whole State Farm team is delightful and responsive."
We responded:
"Lisa, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Meghan Ewing

June 15, 2026

5  out of  5
rating by Meghan Ewing
"If I could give 10 stars I would. Jessica and her crew are the best ever. It's nice to call them and they handle everything for you. With my car accident, life insurance and towing. Making sure my family and I have the best coverage. It's nice to call in with no run arounds at all. And they take care of everything right away. I highly recommend Jessica Romero and her office. You get what you pay for. Do not buy those cheap insurance plans. Get the best team on your side with Jessica."
We responded:
"Meghan, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jessica Romero’s Team!"
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Bruce Stabile

June 12, 2026

5  out of  5
rating by Bruce Stabile
"Great service, friendly and effective. Give Jessica a try. She will not disappoint."
We responded:
"Thank you for taking the time to leave such a great review, Bruce. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Tim Gallegos

June 10, 2026

5  out of  5
rating by Tim Gallegos
"I've been with this agency. over ten years and never had a problem."
We responded:
"Tim, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jessica Romero’s Team is just a call or email away!"
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Mayra Cabrera

June 8, 2026

5  out of  5
rating by Mayra Cabrera
"Great customer service. Kathy is always going above and beyond."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jessica Romero’s Team. "
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Matt spear

June 6, 2026

5  out of  5
rating by Matt spear
"Best agent I have had. She is great and team is top notch!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jessica Romero’s Team. "
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Virginia Williams

June 3, 2026

5  out of  5
rating by Virginia Williams
"I have been quite happy with the service at Jessica's State Farm office."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jessica Romero’s Team. "
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stephanie sanchez

June 3, 2026

5  out of  5
rating by stephanie sanchez
"Holly gave me the best deal on my auto and home insurance policy."
We responded:
"We appreciate your review, stephanie. We are so happy that you had such a wonderful experience with State Farm Agent Jessica Romero’s Team here in Albuquerque ! "
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Maria Canales

June 1, 2026

5  out of  5
rating by Maria Canales
"Professional, trusted partner and very appreciative of the prompt responses and support. Definitely highly recommend."
We responded:
"We are grateful for your 5-star review, Maria! Thanks for taking a moment to share your positive rating of State Farm Agent Jessica Romero’s Team here in Albuquerque . "
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Bridgett Greenleaf

May 28, 2026

5  out of  5
rating by Bridgett Greenleaf
"I have been with State farm for over 44 years now Kathy McDonald has been helping me with all My car policies and our house over the last 15 years she is very professional and knows what she's doing she is Johnny on the spot to help me with whatever I need she's the best, Bridgett G"
We responded:
"Thank you so much, Bridgett, for your kind words and loyalty over the past 44 years! We're thrilled to hear that Kathy McDonald has provided you with such outstanding service for the last 15 years. It's wonderful to know she’s been prompt, professional, and knowledgeable in handling your car and home policies. We truly appreciate your trust in State Farm and Kathy – she’s lucky to have such a great client like you! If you ever need anything else, we’re always here to help. "