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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Montano

June 25, 2026

5  out of  5
rating by Robert Montano
"1 call resolution :)"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jessica Romero’s Team. "
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Lisa Witt

June 16, 2026

5  out of  5
rating by Lisa Witt
"I highly recommend State Farm/Jessica Romero for your home, auto and personal liability insurance. My husband and I have had insurance with State Farm for over 15 years. Kathy McDonald, in particular, is always available to quickly answer my insurance questions. State Farm offers a number of value-added services such as Safe Driver discounts and Ting home electrical monitoring. The whole State Farm team is delightful and responsive."
We responded:
"Lisa, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Meghan Ewing

June 15, 2026

5  out of  5
rating by Meghan Ewing
"If I could give 10 stars I would. Jessica and her crew are the best ever. It's nice to call them and they handle everything for you. With my car accident, life insurance and towing. Making sure my family and I have the best coverage. It's nice to call in with no run arounds at all. And they take care of everything right away. I highly recommend Jessica Romero and her office. You get what you pay for. Do not buy those cheap insurance plans. Get the best team on your side with Jessica."
We responded:
"Meghan, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jessica Romero’s Team!"
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Bruce Stabile

June 12, 2026

5  out of  5
rating by Bruce Stabile
"Great service, friendly and effective. Give Jessica a try. She will not disappoint."
We responded:
"Thank you for taking the time to leave such a great review, Bruce. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Tim Gallegos

June 10, 2026

5  out of  5
rating by Tim Gallegos
"I've been with this agency. over ten years and never had a problem."
We responded:
"Tim, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jessica Romero’s Team is just a call or email away!"
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Mayra Cabrera

June 8, 2026

5  out of  5
rating by Mayra Cabrera
"Great customer service. Kathy is always going above and beyond."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jessica Romero’s Team. "
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Matt spear

June 6, 2026

5  out of  5
rating by Matt spear
"Best agent I have had. She is great and team is top notch!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jessica Romero’s Team. "
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Virginia Williams

June 3, 2026

5  out of  5
rating by Virginia Williams
"I have been quite happy with the service at Jessica's State Farm office."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jessica Romero’s Team. "
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stephanie sanchez

June 3, 2026

5  out of  5
rating by stephanie sanchez
"Holly gave me the best deal on my auto and home insurance policy."
We responded:
"We appreciate your review, stephanie. We are so happy that you had such a wonderful experience with State Farm Agent Jessica Romero’s Team here in Albuquerque ! "
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Maria Canales

June 1, 2026

5  out of  5
rating by Maria Canales
"Professional, trusted partner and very appreciative of the prompt responses and support. Definitely highly recommend."
We responded:
"We are grateful for your 5-star review, Maria! Thanks for taking a moment to share your positive rating of State Farm Agent Jessica Romero’s Team here in Albuquerque . "
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Bridgett Greenleaf

May 28, 2026

5  out of  5
rating by Bridgett Greenleaf
"I have been with State farm for over 44 years now Kathy McDonald has been helping me with all My car policies and our house over the last 15 years she is very professional and knows what she's doing she is Johnny on the spot to help me with whatever I need she's the best, Bridgett G"
We responded:
"Thank you so much, Bridgett, for your kind words and loyalty over the past 44 years! We're thrilled to hear that Kathy McDonald has provided you with such outstanding service for the last 15 years. It's wonderful to know she’s been prompt, professional, and knowledgeable in handling your car and home policies. We truly appreciate your trust in State Farm and Kathy – she’s lucky to have such a great client like you! If you ever need anything else, we’re always here to help. "
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Stay Gold

May 28, 2026

5  out of  5
rating by Stay Gold
"Great customer service"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jessica Romero’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jeremy Navarro

May 22, 2026

5  out of  5
rating by Jeremy Navarro
"Jessica and her team are truly second to none. Finding an insurance team that genuinely works for you, stays proactive, and is always available to help is hard to come by. Their professionalism, responsiveness, and dedication make all the difference. Thank you, Jessica and team, for all your support!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jessica Romero’s Team. "
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Roberta Zubia

May 19, 2026

5  out of  5
rating by Roberta Zubia
"Jessica Romero agency are the best insurance agents I ever dealt with they are very kind and helpful state farm claims agents have been the best as well I would recommend this agency very highly thank you to all the ladies there your
so wonderful 😊"
We responded:
"Wow, thank you for the 5-star review, Roberta! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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At The Top Builders LLC

May 19, 2026

5  out of  5
rating by At The Top Builders LLC
"Jessica and Holly are handling most of my coverages and have been awesome, patient, and very knowledgeable with everything. It helps that I'm saving allot of money as well!!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jessica Romero’s Team here in Albuquerque . "
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Alex Velasquez

May 19, 2026

5  out of  5
rating by Alex Velasquez
"Jessica and her team are great to work with, with great customer service and always helpful whenever I need to make any updates to my coverage or policies."
We responded:
"Thank you for the amazing review, Alex! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Chasie Rodriguez

May 19, 2026

5  out of  5
rating by Chasie Rodriguez
"Great assistance from Nicole. Always professional and prompt. Greatly appreciate her , thank you"
We responded:
"We appreciate your review, Chasie. We are so happy that you had such a wonderful experience with State Farm Agent Jessica Romero’s Team here in Albuquerque ! "
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Tom Holmes

May 15, 2026

5  out of  5
rating by Tom Holmes
"I had a great experience working with Nicole while dealing with a cracked windshield claim. She was knowledgeable, professional, and very prompt in helping resolve the issue. She coordinated everything smoothly with the glass shop and made the entire process easy and stress-free. Thanks to her assistance, I’m now scheduled to have my windshield replaced under my insurance policy. I really appreciate her excellent customer service and support throughout the process."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Valentina Marquez

May 13, 2026

5  out of  5
rating by Valentina Marquez
"Everyone in the office is always friendly and helpful! They will help you every step of the way! They have been amazing to work with over the years, and I will continue to work with them for our insurance needs."
We responded:
"Valentina, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jessica Romero’s Team is just a call or email away!"
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Josh Redfield

May 8, 2026

5  out of  5
rating by Josh Redfield
"I called this office for some assistance. I was met with FAST, FRIENDLY and PROFESSIONAL service. I work in the insurance industry and cannot say enough good things about the folks in this office.
I spoke to Nicole H and Kathy M. Both ladies were extremely pleasant and helpful. If you are in Albuquerque, do yourself a favor, visit this office for your insurance needs."
We responded:
"Thank you so much for the 5-stars, Josh! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jessica Romero’s Team anytime."
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Louisa Baca

May 8, 2026

5  out of  5
rating by Louisa Baca
"Best Insurance Company in albuquerque"
We responded:
"Louisa, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jessica Romero’s Team—we are always here to help!"
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B Cambell

May 6, 2026

5  out of  5
rating by B Cambell
"Best in the business"
We responded:
"Thank you for the amazing review, B! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Tamara Henderson

May 6, 2026

5  out of  5
rating by Tamara Henderson
"Kathleen is extremely helpful, and has been for all the years we’ve been covered by State Farm."
We responded:
"Tamara, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jessica Romero’s Team—we are always here to help!"
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Greg Vigil

May 2, 2026

5  out of  5
rating by Greg Vigil
"One call fast easy and on point"
We responded:
"Thank you for the amazing review, Greg! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Scott Hughes

April 30, 2026

5  out of  5
rating by Scott Hughes
"Kathy McDonald was courteous and professional in the review our policies related to long-term care and a rental we have. I would highly recommend this office for your insurance needs."
We responded:
"Thank you so much for the 5-stars, Scott! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "